Delivery

Delivery within Singapore is FREE for orders above S$50 nett amount. The order will normally reach you within 3-5 working days.

If a product is temporarily out of stock, we will notify you right away via email or telephone with refund option.

PAYMENT VIA BANK TRANSFER (SINGAPORE ONLY)

We accept payment via PAYPAL (no account required) and bank transfer to the following bank accounts:

UOB Current Account 314-300-488-9

DBS Current Account, 048-903-125-5

For bank transfer, please email your order to cs[at]puretincture.com with bank transfer transaction copy. We will take care of the rest.

SINGAPORE DELIVERY

Local orders are usually shipped via registered post or local courier and may take 3-5 days. If you missed your delivery, an advice delivery will be given with information on the next course of action.

Same-day home delivery service (latest 10 pm) is available for an order paid before 12 noon (working days) at courier fee of $18. 

For festive season (1st December 2017 to 23rd December 2017), same day rate is $25. 

For orders less than $50, there is a nominal delivery fee of $7

Free shipping is not offered in combination with any other offer unless otherwise specified. Use of discounts and coupon codes may disqualify an order for free shipping.

INTERNATIONAL DELIVERY

International orders are normally shipped via Singapore Registered Post (International) or an appointed courier.  For bulk orders, these rates do not apply, we will be in touch with a revised subsidized rate.

Country

 Rates

Hong Kong / Malaysia / Macau / Taiwan

S$10 / FREE S$100 (1-3 days)

Brunei / Phillipines / Thailand/ Australia / Indonesia

S$30 / FREE S$200 (3-5 days)

India

S$35 / FREE S$280 (3-5 days)

New Zealand

S$42 / FREE S$280 (1-3 days)

China 

S$18 / FREE S$150 (1-3 days)

Please note any fees charged by customs are the sole responsibility of the customer. The delivery period excludes any delay caused by the local customs. 

For other countries, please contact us on cs@puretincture.com for estimated shipping costs.

To enjoy monthly promotion (e.g. discount for purchases above a certain amount) that cannot be performed via our online purchase system, please email us your order and we will reply with instructions on the same or next working day.

As part of our green commitment, your order may be shipped in recycled or biodegradable packaging or in boxes or material we received from incoming shipments.